2008-05-10T00:11:50Z http://mensunderwearguy.com/comments/atom.aspx Quick Blog tag:mensunderwearguy.com,2008-05-08:1029567 Chris 2008-05-08T03:37:55Z 2008-05-08T03:37:55Z tag:mensunderwearguy.com,2008-05-08:1029541 Chris 2008-05-08T03:14:53Z 2008-05-08T03:14:53Z tag:mensunderwearguy.com,2008-05-07:1028915 William 2008-05-07T17:29:42Z 2008-05-07T17:29:42Z tag:mensunderwearguy.com,2008-05-05:1023281 Jon http://www.myspace.com/pdxboxer 2008-05-05T11:33:16Z 2008-05-05T11:33:16Z tag:mensunderwearguy.com,2008-05-01:1015599 Nathan http://mensunderwearclub.com 2008-05-01T15:13:49Z 2008-05-01T15:13:49Z tag:mensunderwearguy.com,2008-04-29:1010565 Daniel Gonzales 2008-04-29T15:33:21Z 2008-04-29T15:33:21Z
When my order shipped I DIDN'T get an email with the tracking number. I had to call and they said they would email it to me promptly. 4 hours later sure enough I still hadn't gotten the promised email and just made them read the tracking number to me over the phone.

Now due to a mix-up that wasn't their fault my order got shipped to the wrong address. When the package bounced and returned to their warehouse I promptly got an email saying "please let us know your correct address and we'll send it right back out." So I immediately hit "reply" as the email instructed and gave them the correct address. For the next FOUR DAYS I called, left messages for, faxed and emailed customer service agent Courtney McBride asking if they had received my correct address and if the order had re-shipped yet. Not a single email or voicemail sent to Andrew Christian was ever answered and after those four days had passed I was finally told my order had re-shipped when I made my daily phone call to micro-manage their idiotic customer service agents.

Tips for dealing with Andrew Christian...

- only call them since emails, faxes and voicemails will all be ignored
- when you call if Courtney McBride answers, hang up and call back
- the only way anything will get done is if you micro-manage them
- the only way you will get a tracking number is if you ask for one]]> tag:mensunderwearguy.com,2008-04-26:1003307 StudNColo 2008-04-26T15:41:40Z 2008-04-26T15:41:40Z tag:mensunderwearguy.com,2008-04-23:993670 Oak 2008-04-23T07:21:59Z 2008-04-23T07:21:59Z tag:mensunderwearguy.com,2008-04-21:989898 Johnny Underscore http://www.boxers-or-briefs.com 2008-04-21T19:23:17Z 2008-04-21T19:23:17Z tag:mensunderwearguy.com,2008-04-18:981412 janhs 2008-04-18T14:19:41Z 2008-04-18T14:19:41Z
Thanks]]>